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    Will the Hoyt St Puck remote work with my ESC?   Unless your receiver is integrated into the remote (like some Hobbywing ESCs), it should be compatible.  
    How do I pair the Hoyt St Puck remote with a receiver?  Please watch: YouTube
    Can I pair the Hoyt St Puck remote with more than one board?  Yes, but for safety reasons, not concurrently. 
    What range can I get on my Hoyt board?  Please use our range calculator.
    Does Hoyt St ship internationally?  Yes and no.  We currently offer international shipping on our remote controls but not yet on our full board builds.  For international puck orders, email hoytskate@hoytskate.com for quotes and instructions. 
    Will my wheels fit the Hoyt St EL2?  The wheel pulleys on the EL1 match Abec11 cores and deck clearance should be sufficient for up to 5” (125mm). 
    Why can I fly with the Hoyt St EL2 but not my other 10s3p board?  The EL2 has three 10s1p batteries, each under 100Wh, allowing them to be removed and hand carried onto the plane while you check your board in the free travel bag.  
    Does Hoyt St have a store?  All sales are processed online but we do have some boards on display at Bamboo Revolution (1300 SE Grand Ave, Portland, OR). 
    Can I get a test ride?  Hellz yeah!  Reach out to us at hoytskate@hoytskate.com to schedule a time to visit our Portland, Oregon workshop and go for a spin. 
    Where do you get your wood decks?  Wood is a four letter word; our decks are hand crafted at Bamboo Revolution (1300 SE Grand Ave, Portland, OR) from 100% bamboo, a sustainable and fast growing grass with a higher specific compressive strength than wood, brick or concrete and a specific tensile strength that rivals steel.          
    Is the Hoyt St Puck ergonomic?  It looks weird.  Don't knock it till you've rocked it!  If you'd like to hold one to assess for yourself, 3D print this dummy file.  Basic dimensions are 65mm tall, 70mm wide, 30mm thick at center and 25mm at the sides.  
    My Hoyt St Puck remote isn't vibrating.  What's up?  Chances are, the screws on the back have been tightened down too much, impinging the weight.  Loosen the screws a quarter turn or so and the vibration should return.
    My Hoyt St Puck remote keeps vibrating.  What's up?  Chances are, it just needs to be charged.  If you've charged it and it's still acting up, reach out to us at hoytskate@hoytskate.com.  
    How should I plug in my Hoyt board?  First, plug the charger into the wall, then power it on (if there is an on/off switch).  Finally plug into the board.
    How should I charge my Hoyt board?  Some tips:
    Don't charge while the battery is warm (ie, right after riding).
    Charge right before you ride when possible so the battery isn't sitting at 100% for extended periods.
    Batteries are happiest between 20 and 80% charge so if you only charge to 80% and only drain to 20%, you'll get more battery life.
    For longterm storage, have the battery around 50% +/-20%.
    Why so expensive, bro?  Quality and innovation never come cheap.  
    I keep losing screws, what should I do?  Invest in some Loctite Blue 243.
    Tabor belts getting too tight?  Start by removing the springs from the mounts, then use the grub screws in the mounts to set belt tension.  Lock belt tension with two bolts on side of mount and back off grub screws one full rotation.  This has been effective for several Tabor riders to keep the belts from over tightening. 
    Motors getting a larger than normal gap?  Having over tightened belts has been known to break the wave springs on our motors, which are there to take up slop in the motor shaft. Without them, the motors can develop a larger than normal gap. We use shims to address this; it requires removing the motor pulley with heat, then removing the spacers and circlip on the motor shaft. Once these are removed shims can be added and the circlip can be replaced. 
    I’m an influencer with a gazillion followers, can I get a free board?  No. 
    Please submit additional FAQ requests to hoytskate@hoytskate.com